DealersEdge Comprehensive ANSWER GUIDE for Dealership Controllers & Office Managers

Major challenges and minor annoyances alike are all tackled in an easy-to-use Q&A format sure to save you time and headaches.You'll find the answers you need to become a more effective, better informed manager in every way ... without investing countless hours on research.

Subjects covered include, how to:

• Simplify and speed up your month-end close
• Generate timely, accurate reports your dealer and managers will actually use
• Keep up with the never-ending list of compliance and regulatory issues ... including the Privacy Act, FTC Safeguards and more
• Manage cash flow and set more effective controls
• Keep contracts-in-transit to a minimum
• Win the cooperation of your sales team and F&I office when it comes to closing deals
• Reduce payday problems
• Improve communication and cooperation across departments

The Comprehensive Answer Guide for Dealership Controllers & Office Managers covers:

• What can you really do to protect your customers, and your dealership, from identity theft?
• Which employee and customer documents do you need to keep and which do you need to destroy?
• What can you really do to control paperwork?
• Would your dealership pass a Form 8300 audit without trouble?
• What needs to be included in a disaster plan?
• What are some ways to avoid sick leave abuse?
• Are you doing all you can to protect the cash in the dealership?
• What are the most common pitfalls when calculating overtime?
• How do you get your F&I and sales people to deliver completed deal jackets faster?

And dozens more common-but-challenging questions.

Unconditional Guarantee of Satisfaction: If this guide doesn't deliver more than your money's worth of usable ideas and information, or you're dissatisfied for any reason, return it within 30 days for a full refund. That's my personal guarantee of satisfaction. - Jim Muntz, Publisher